Terms and Conditions of Service

Written Quotations

  • Written quotations include current costs and may vary slightly from costs advertised on the website.
  • Are valid for 14 days.
  • Requires a deposit payment before work commences.
  • Requires the balance of the project cost upon website completion.
  • Deposit payments made are valid indefinitely, however the cost of design and hosting may be adjusted if the website is not completed within a 6 month period due to website owner delays.
  • Additional work not quoted for initially is added to the final balance.

Support and Training

  • Training will be provided in the form of a PDF manual, customised for your unique website allowing you to update and maintain the website yourself. Additional training and support is charged for at an hourly rate.
  • Email accounts are setup on the server. Account holders are given the necessary information and guidelines to setup the email account(s) on their own devices, such as a PC, laptop, tablet or phone.
  • No support is offered for your electronic devices. Refer to the device manufacturer or software developer for support.
  • Telephonic and electronic support in setting up accounts on your machine is charged for at an hourly rate.
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